Planned Obsolescence Drives Innovation

The technology we currently use requires us to continuously deal with upgrades. Inevitably, products and their software become faster, less expensive, more user-friendly. We expect it.

Backorders Are Better than No Orders

When I first entered sales one of the best pieces of advise I received from one of my counterparts was, “Don’t ever let backorders stand in your way of making a sale…”

What You Resist Persists

It’s a given. If you dislike your mother-in-law, she’ll move in with you. That office copy machine will always break when you most need copies for an important meeting.

The Amazement of Success

Success is almost always a surprise. It seems to come when least expected. It is elusive. “I’ll know it when I see it,” I tell myself.

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